Frequently Asked Questions
Everything you need to know about your Therabody style experience.
What is the standard shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
How do I initiate a return or exchange?
We offer a 30-day return policy. You can initiate a return through our online portal using your order number and email address to receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your own to ensure a perfect fit.
Are your garments sustainably sourced?
Therabody is committed to ethical fashion. 80% of our current collection is made from organic or recycled materials, and we partner exclusively with fair-trade certified factories.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.